AI at Illumi – how does it benefit your business?

By now, most people have realised that AI isn't a magic wand. That applies just as much to digital development.

Human experts are needed to instruct and manage AI agents – and to validate and quality-assure their work.

Above all, we need people to get to know your business and understand what you want to achieve with a new digital solution. Only once we have a firm grasp of this can we create the technical foundation on which your solution will be built – a foundation that both our developers and AI tools rely on to deliver the right solution.

That said, AI undoubtedly adds value before, during and after the development process. Let’s see how.

Perhaps you've had development ideas in the past that were put on hold because they were simply too complex and expensive to implement.

With AI helping us tackle complexity, we can now develop solutions and features that were previously out of reach for many. Our experienced developers simply gain extra capacity – and you gain extra opportunities. Among other things, we instruct AI tools to generate code, create components and implement features, which not only saves time but also makes it possible to develop things we couldn’t before.

That doesn't mean we let AI agents code unchecked. Quite the opposite. We closely direct an entire team of AI agents and review every single piece of AI-generated work without exception.

The result is that even highly ambitious development ideas can now become reality.

With AI as our assistant, we can test your solution more thoroughly and more efficiently than ever before, across a wide range of scenarios, browsers and devices.

Among other things, we use AI to find, analyse and correct errors. We also use it to validate solutions and, not least, for repetitive test loops, which are traditionally highly time-consuming.

For you, this results in higher quality, a more robust solution right from the start – and greater confidence that everything works exactly as it should.

Writing documentation has never been a developer's favourite task. Thanks to AI tools, however, documentation has become an integrated part of our development process.

At the same time, AI may well have rendered much of this documentation redundant. Since AI agents can easily analyse most solutions and generate the documentation, documenting every detail during development is no longer as critical as it once was.

This also makes it much easier for us to take over and further develop existing solutions if you decide to change supplier – even if the solution you're bringing to us isn't particularly well documented.

When it comes to IT security, AI is both part of the solution and part of the challenge. Using AI for software development without a deep understanding of security can easily result in a finished solution full of vulnerabilities. At the same time, AI is an extremely powerful tool for preventing those vulnerabilities from occurring in the first place. The key is combining AI with solid human expertise.

We review and validate all AI-generated code and follow the rigorous review processes we've developed and refined over many years. At the same time, AI helps us analyse logs and detect patterns that humans can easily overlook. In this way, we use AI to strengthen the processes we already follow.

AI is also a powerful tool for ensuring stable operations. With AI as an assistant, we can, for example, monitor solutions even more effectively, analyse log files, detect problems in our hosting environment, identify and rectify errors, restart services or assess whether you should upgrade to a newer version of your software to maintain a high level of security.

Furthermore, AI has become an integral part of our support function. Not because AI can take over support – that would require in-depth knowledge of your business and your solution. But with the help of AI, we can provide you with more informative and easy-to-understand support. This applies whether we’re explaining what’s gone wrong, how we can resolve it, or how you can avoid similar situations in the future.