Utilities
Web solutions and apps for the utilities industry
As an IT partner for utility companies, we have developed digital solutions for the industry for many years.
A website or app can quickly become complex when it belongs to a waste, electricity, water, or heating utility.
At the same time, users vary widely in their digital skills, so it must be easy for everyone to find information about services, prices, opening hours, and personal bills.
We help you solve your specific challenges and needs.
Self-service
Helping users help themselves
Most visitors to your website or app just need to quickly find information such as:
when their waste bin will be emptied
what the price of electricity is right now and when it's cheapest for the next 24 hours
why there is no hot water in the tap
when the local recycling centre is open
why their bill looks the way it does
how to sort their waste correctly.
Simple information, but typically requiring a lot of system integrations.
In an ideal world, you'd probably also want your customers to move their electricity contract themselves, calculate the benefits of switching to heat pumps and get the bill sent to the right place. As an IT agency for the utilities industry, we help you fulfil these goals.
Web Accessibility
Web accessibility for utility customers
Your broad audience makes it essential to have an ultra-user-friendly website or self-service platform. Everyone should be able to navigate and find information easily – including users with low digital skills, visual impairments, or other accessibility needs.
As a web provider for utilities, we ensure compliance with accessibility requirements and a strong user experience for all types of users.
Data Security & Integrations
Security, integrations and data management
When users visit your utility platform to find prices or other information about electricity, water, or waste, data is often pulled from multiple internal and external systems. We handle the necessary integrations and present the data as a seamless part of your digital utility universe.
If you offer self-service, we can enable secure login via MitID and ensure personal data is handled in compliance with all relevant regulations.
Operations, Security & Support
High uptime – even during peak periods
Uptime on the website and in your apps is of course hugely important when you have an operational business. We take into account that there can be large fluctuations in visitor numbers and we work in a structured way with security.
This applies to everything from the way we code your solution, to integrations and the location of both development and operating environments, either in highly secure data centres or in your own infrastructure.
If you need digital assistance from someone who knows the utility industry inside out, contact
Client Advisor & Partner
Henrik Møller
Come on board with us
Your peers in the utility sector have already paved the way. Learn more about how we, as a digital agency, can help you.
NRGi self-service
Self-service universe makes it easy to be an NRGi customer
NRGi wanted a very flexible self-service solution that they could easily edit and expand along the way.
NRGi multi-website
NRGi unifies its digital platforms in a rebrand
As part of a group-level rebranding strategy, NRGi wanted to clarify that its various entities now operate under one unified brand.
Provas
From neglected child to fresh new website
The Provas website fulfils all web accessibility requirements and is (obviously) responsive.
AVV
Waste management company uses story telling on the website
On AVV's website, waste comes to life through great stories that connect users to the company.
Introduction to web accessibility
Introduction to web accessibility
When your website is accessible, all visitors have a good experience, which benefits both them and your business.
Operations, Security and Support
Operations, Security and Support
Operations is rarely seen as the sexiest service – but the ongoing life of your solution is just as important as its initial development.